Does Pinnacle Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Pinnacle Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pinnacle Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Pinnacle Services?

53% of Pinnacle Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pinnacle Services 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pinnacle Services?

Case Manager (22) , Program Counselor (3) , Case Management (2) , Case Manager Supervisor (2) , Client Relations Coordinator (2) , Social Worker/Case Manager (2)

What are the pros of working at Pinnacle Services according to real employee reviews?

"Flexible scheduling and work from home" ((in 10 reviews)); "Remote during COVID, competitive pay, free CEUs" ((in 4 reviews)); "The people are amazing and really got each others back." ((in 4 reviews)); "The coworkers are great and really help you out when you are new." ((in 3 reviews)); "I appreciated the flexible hours and my co workers" ((in 3 reviews))

What are the cons of working at Pinnacle Services according to real employee reviews?

"Bad training, not a lot of support for new hires" ((in 7 reviews)); "Captains don't get any support because their supervisors are also overworked." ((in 4 reviews)); "High turn over rate and lots of clients without prior communication that you’ll be getting 5" ((in 3 reviews))

Pinnacle Services Reviews

3.2

53% would recommend to a friend

(65 total reviews)

Jill Cihlar

78% approve of CEO

51% positive business outlook

Pinnacle Services has an employee rating of 3.2 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pinnacle Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

65 reviews

4.0

4 Aug 2023

Good place to start

Case manager

Recommend

CEO approval

Business outlook

Pros

Flexible Work from home Team building

Cons

Constant turnover Burnout Responsibilities are too generalized

4.0

27 Jul 2023

Entry level case management

Case manager

Recommend

CEO approval

Business outlook

Pros

Good training team and helpful coworkers

Cons

High turn over rate and lots of clients without prior communication that you’ll be getting 5-10 new clients

2.0

2 Nov 2018

Previous Social Worker- Case Manager

Case manager

Recommend

CEO approval

Business outlook

Pros

The pros are the flexibility in your time. Since most people bill units, you can quickly reach your unit goal for the day and be done.

Cons

There is zero training, little support, and little regard for the employees. Employees are expected to bill for any little thing that they do for clients, which borders unethical in my opinion. Supervisors are supportive but also overworked. Would not recommend Pinnacle to anyone. PTO is essentially NOT PTO as you are expected to work extra to fit in the units that you would have missed on PTO, cramping your time before and after vacations.

Viewing 1 - 3 of 65 Reviews

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Jobs at Pinnacle Services

Direct Support Professional - Champlin

Direct Support Professional

Direct Support Professional - Hampshire Park

Case Manager Hennepin County

CFSS Consultation Coordinator