Does Pilot Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Pilot Company employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pilot Company. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Pilot Company?

49% of Pilot Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pilot Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Pilot Company?

Intern (4) , General Manager (3) , Lead Cashier (2) , Software Engineer (2) , Travel Center General Manager (2)

What are the pros of working at Pilot Company according to real employee reviews?

"Pilot has a great culture." ((in 8 reviews)); "good coworkers" ((in 3 reviews)); "Pilot Company has a great company culture" ((in 3 reviews)); "Great work environment, awesome team" ((in 3 reviews))

What are the cons of working at Pilot Company according to real employee reviews?

"Bad pay, still in knxoville" ((in 5 reviews)); "Hours can become long but it's rare." ((in 3 reviews)); "Genuinely awful management." ((in 3 reviews)); "No work life balance." ((in 3 reviews))

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Pilot Company

Pilot Company Reviews

3.3

49% would recommend to a friend

(70 total reviews)

Adam Wright

53% approve of CEO

52% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.3

Work/Life balance

3.2

Culture and values

3.0

Compensation and benefits

3.0

Career opportunities

2.7

Senior management

Pilot Company has an employee rating of 3.3 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pilot Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

70 reviews

5.0

8 Jul 2026

Good benefits, but expect to be on your feet

Guest service team member - cashier

Recommend

CEO approval

Business outlook

Pros

Good benefits and customer service oriented

Cons

On your feet all day

2.0

17 Jun 2026

Great people overshadowed by poor management post-acquisition

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great people in some areas

Cons

BH acquisition ruined this company. Steer clear and don’t listen to management you do not matter.

2.0

14 Jun 2026

Supportive co-workers, but management lacks consistency

Accountant

Recommend

CEO approval

Business outlook

Pros

Co-workers, break rooms and free beverages

Cons

Manager decisions are based on moods. Same questions, different employees, different answers. Requiring work on site because “we work better when we’re together” comes across as a control tactic when the encouraged form of communication is email or teams messages and conversations among teammates is discouraged. WFH is only allowed when you have personal relationships with upper management.

Viewing 1 - 3 of 70 Reviews