Does Open Access BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Open Access BPO employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Open Access BPO. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Open Access BPO?

67% of Open Access BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Open Access BPO 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Open Access BPO?

Customer Service Representative (28) , Content Moderator (19) , Customer Service Representative (CSR) (18) , Team Leader (7) , Call Center Associate (6) , Content Moderation Analyst (5) , Customer Service Associate (4) , Customer Support Associate (4) , Email Support Representative (4) , Agent (3) , Analyst (3) , Desktop Support Engineer (3) , Bilingual Customer Service Representative (2) , Customer Service Representative (Non-voice) (2) , Customer Support Representative (2)

What are the pros of working at Open Access BPO according to real employee reviews?

"People are friendly." ((in 10 reviews)); "They have free shuttle and the management is good." ((in 9 reviews)); "Fun work environment" ((in 6 reviews)); "The pay or compensation is good" ((in 5 reviews)); "Welcoming and amicable team." ((in 5 reviews))

What are the cons of working at Open Access BPO according to real employee reviews?

"low salary and some accounts not secure for long term" ((in 16 reviews)); "Low Compensation, Too many calls." ((in 5 reviews)); "Low salary, internal favoritism, little to no promotion" ((in 4 reviews)); "No work from home optional" ((in 4 reviews)); "The benefits for the freelancers are horrible" ((in 3 reviews))

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Open Access BPO

Open Access BPO Reviews

3.9

67% would recommend to a friend

(176 total reviews)

Joy Sebastian

87% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.7

Culture and values

3.6

Work/Life balance

3.5

Career opportunities

3.4

Senior management

3.2

Compensation and benefits

Open Access BPO has an employee rating of 3.9 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Open Access BPO employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

176 reviews

5.0

6 Mar 2026

On time salary

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Salary is always on time. They will release it before the actual date.

Cons

Kind of outdated computers which makes them slow.

Open Access BPO Response

3mo

Thank you for sharing your experience with us. We’re glad to know you appreciate the consistent and timely salary release, and we also take note of your feedback regarding equipment and continue working on improvements to support better day-to-day performance.

5.0

9 Feb 2026

Good Company

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Good pay and benefits for full time employees.

Cons

Low career progression and growth

Open Access BPO Response

2mo

We’re glad to hear our salary remains competitive, but we hear you loud and clear on the growing pains. We are prioritizing the development of comprehensive knowledge bases before new accounts go live to ensure you aren't left guessing. We are also reviewing our disciplinary policies to ensure they encourage growth rather than demotivation. Thank you for your honest input!

5.0

1 Feb 2026

nothing

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

work from home arrangement is offer

Cons

stability of account or work is not guarantee

Open Access BPO Response

It’s fantastic to hear that your four years with us have been defined by career growth and clear direction! We understand the desire for more flexibility and are continuing to evaluate our remote work options where possible. Thank you for your long-term dedication to our training programs!

Viewing 1 - 3 of 176 Reviews