Does Merlo Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Merlo Coffee employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Merlo Coffee. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Merlo Coffee?

81% of Merlo Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merlo Coffee 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Merlo Coffee?

Barista (8) , Retail Assistant (3) , Cashier/Barista (2) , Manager (2) , Shift Manager (2)

What are the pros of working at Merlo Coffee according to real employee reviews?

"Barista training, good culture and friendly upper management" ((in 5 reviews)); "great people" ((in 3 reviews))

What are the cons of working at Merlo Coffee according to real employee reviews?

"Experience subject to local management" ((in 3 reviews))

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Merlo Coffee

Merlo Coffee Reviews

3.7

81% would recommend to a friend

(24 total reviews)

Dean Merlo

72% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity and inclusion

4.1

Work/Life balance

3.7

Culture and values

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Merlo Coffee has an employee rating of 3.7 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merlo Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

24 reviews

5.0

10 Mar 2025

Great place to work - family feel

Manager

Recommend

CEO approval

Business outlook

Pros

Fun, supportive work environment. Everyone gets in and helps each other out. It's always an interesting day at Merlo and the coffee is 10/10!

Cons

Haven't got any to report so far,,,,

5.0

30 Apr 2024

Merlo is more than a job title, it's a lifestyle

Trade marketing manager

Recommend

CEO approval

Business outlook

Pros

Flexible working environment Opportunity to work as a team Supportive and family orientated employees One common business goal Free coffee!!

Cons

Yet to come across any

5.0

17 Oct 2022

Best company I’ve ever worked for

Cashier/barista

Recommend

CEO approval

Business outlook

Pros

Very thorough barista training program. Lots of staff events. Great culture. Above award rate.

Cons

The sunshine plaza store close down :(

Viewing 1 - 3 of 24 Reviews

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