Does Massage Addict pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Addict employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Addict. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Massage Addict?

63% of Massage Addict employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Addict 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Massage Addict?

Registered Massage Therapist (30) , RMT (14) , Front Desk Receptionist (9) , Receptionist (9) , Licensed Massage Therapist (6) , GSA - Guest Service Agent (5) , Massage Therapist (5) , Guest Service Representative (4) , Guest Services Administrator (4) , GSA (3) , GSA Guest Service Associate (3) , Guest Service Agent (3) , Acupuncturist (2) , Administrative Assistant (2) , Chiropractor (2)

What are the pros of working at Massage Addict according to real employee reviews?

"The job allows you to have flexible hours;" ((in 8 reviews)); "All my coworkers were great and I enjoyed working with them everyday." ((in 6 reviews)); "Friendly staff" ((in 5 reviews)); "Great people to work with" ((in 5 reviews)); "Benefits available if your franchisee wants to pay for it." ((in 5 reviews))

What are the cons of working at Massage Addict according to real employee reviews?

"Low pay and very stressful" ((in 35 reviews)); "Poor management" ((in 6 reviews))

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Massage Addict

Massage Addict Reviews

3.3

63% would recommend to a friend

(122 total reviews)

Fraser Clarke

57% approve of CEO

39% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.5

Work/Life balance

3.2

Culture and values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Massage Addict has an employee rating of 3.3 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Addict employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

122 reviews

5.0

29 May 2026

Great work culture with no downsides

Guest services administrator

Recommend

CEO approval

Business outlook

Pros

The company has great work culture.

Cons

There are no cons at all.

5.0

28 Oct 2025

Good job

Receptionist

Recommend

CEO approval

Business outlook

Pros

Flexible work hours. Good pay for reception job.

Cons

Customer service is not for everyone but no over all cons.

5.0

1 Jul 2025

Fun

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Feels like a close family since you are only dealing with franchise owners.

Cons

Meet some very.. interesting people (clients)

Viewing 1 - 3 of 122 Reviews

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Jobs at Massage Addict

administrative assistant - office

Medical Receptionist/Administrator - (Mondays - Thursday - 3:00 PM - Close)

Canada

View job

Guest Services Administrator- Part time Summer/Full time for the Fall

Guest Services Administrator (GSA)

massage therapist (MT)