Does Map Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Map Communications employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Map Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Map Communications?

51% of Map Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Map Communications 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Map Communications?

Customer Service Representative (30) , Virtual Receptionist (28) , Receptionist (18) , Call Center Agent (14) , Customer Service Agent (12) , Call Center Representative (8) , Customer Service Representative (CSR) (7) , Team Leader (6) , Agent (4) , Customer Service (4) , Manager (4) , Operator (4) , Supervisor (4) , Administrative (3) , Answering Service Operator (3)

What are the pros of working at Map Communications according to real employee reviews?

"Good pay despite being part time" ((in 22 reviews)); "Great people to work with" ((in 13 reviews)); "Team Leaders and Supervisors ON the floor are great." ((in 7 reviews)); "flexible hours & better pay than most businesses" ((in 6 reviews)); "Friendly Staff" ((in 5 reviews))

What are the cons of working at Map Communications according to real employee reviews?

"Back to back calls, poor training" ((in 9 reviews)); "micro management and strict QA rules" ((in 9 reviews)); "Benefits could be better, but that’s the cost of business today unfortunately" ((in 8 reviews)); "Favoritism is shown." ((in 7 reviews)); "They used to pride themselves in the fact that happy employees will work better and harder, which they did." ((in 6 reviews))

What are employees saying about Map Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Map Communications redundancy and their outlook for job security at Map Communications in 2026.

Map Communications Reviews

3.0

51% would recommend to a friend

(283 total reviews)

Vaibhav Dani

65% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (283 reviews)

Map Communications has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Map Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

283 reviews

5.0

16 Feb 2026

Virtual Receptionist

Virtual receptionist

Recommend

CEO approval

Business outlook

Pros

Call center environment but it is Remote work. You can pick how many hours a week you would like to work and often have options to pick up extra hours.

Cons

Work is 6 days a week and there is a point system for attendance and call metrics

Map Communications Response

4mo

Thank you so much for your five-star review and for sharing your experience with us! We’re glad to hear that the flexibility in scheduling and opportunity to pick up additional hours has been a positive part of your role. While our part-time positions do follow a 6 day availability structure, we truly value the balance and choice our team members have in shaping their schedules. We are grateful to have you as part of the team. If there is ever anything you’d like to discuss or need support with , we always encourage connecting with your leader, we are here to help.

5.0

5 Feb 2026

Awesome Customer Service Job!

Customer service agent

Recommend

CEO approval

Business outlook

Pros

1. Good Work Atmosphere 2. Good Work Flow 3. Remote Position

Cons

1. Most positions available are part time. Full Time positions are available but more limited in comparison.

Map Communications Response

4mo

Thank you for taking the time to share your experience and for being part of the team these last few years! We’re glad to hear that you’ve enjoyed the work atmosphere, workflow, and the flexibility of our remote environment. We appreciate your feedback regarding part time and full time opportunities. As we continue to grow, we’re always looking for ways to expand opportunities for our team members. Please make sure to connect with your manager to talk about your career aspirations. Thank you again for your contribution and for being a valued part of our organization.

5.0

19 Nov 2025

Good place to work

Virtual receptionist

Recommend

CEO approval

Business outlook

Pros

A great and relaxed environment to work , work life balance is great and colleagues and mangers are great people

Cons

Only advice is if you want more growth in career then you need to look for another job or field

Map Communications Response

6mo

Thank you for sharing your experience. We are glad to hear you enjoyed the environment, work-life balance and your colleagues. We appreciate your perspective on growth, and want to note that as our company continues to grow and expand, opportunities do arise. We encourage team members looking for more opportunity share that with their team, so we can support their development goals.

Viewing 1 - 3 of 283 Reviews

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