Does Lifeplus pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeplus employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Lifeplus. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lifeplus?

84% of Lifeplus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeplus 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Lifeplus?

Customer Service Representative (19) , Anonymous (11) , Team Leader (10) , Customer Service Administrator (9) , Customer Care Administrator (7) , Call Center Representative (5) , Customer Care Agent (5) , CSA - Customer Service Associate (4) , Customer Service Agent (4) , Customer Care Representative (3) , Customer Service and Support (3) , Project Manager (3) , CCA Agent (2) , CSA (2) , Customer Care Advisor (2)

What are the pros of working at Lifeplus according to real employee reviews?

"Kind and friendly colleagues; hybrid working" ((in 24 reviews)); "Supportive and friendly team." ((in 16 reviews)); "Compensation and benefits are good for the amount of work required." ((in 14 reviews)); "Pay is good" ((in 13 reviews)); "CSRs receive good training so I didn’t have to do much." ((in 12 reviews))

What are the cons of working at Lifeplus according to real employee reviews?

"Some managers were also awful." ((in 9 reviews)); "We have an awful work environment and a horrible leadership." ((in 5 reviews)); "IT has been limited before in trying to help implement best practice changes and upgrades with internal systems being seriously old and outdated with new systems being promised for the last 3" ((in 4 reviews)); "No career progression and incredibly boring job role" ((in 4 reviews)); "Our supervisors are clueless most of the time, and they sometimes don't even bother to pretend like they know what they're doing." ((in 4 reviews))

Lifeplus Reviews

Compare reviews

4.3

84% would recommend to a friend

(200 total reviews)

Robert Christian

83% approve of CEO

80% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.4

Work/Life balance

4.3

Culture and values

4.3

Compensation and benefits

4.3

Career opportunities

4.2

Senior management

Lifeplus has an employee rating of 4.3 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lifeplus employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

200 reviews

5.0

29 May 2026

Working without stress

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

1. A lot of interesting tasks and problem-solving 2. Focus on continuous improvement when it comes to quality assurance 3. Always something new to learn 4. Managers keep standards high and take employee well-being seriously 5. Good compensation and benefits

Cons

The job comes with some degree of pressure because accuracy is extremely important.

5.0

8 May 2026

Just feels right

Anonymous

Recommend

CEO approval

Business outlook

Pros

Constantly interacting with different people, so it doesn’t get repetitive. Learning how to manage my time better and stay organized. Routine that keeps me on track and helps me improve. Good choice of job if you want to build long-lasting skills.

Cons

No serious drawbacks to note

5.0

30 Apr 2026

Flexibility and friendly environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Good initial training and steady support while you get up to speed - Work from home most days and flexibility in shifts - Clear processes for handling different customer situations - Colleagues are friendly and easy to work with - Competitive pay and good health and wellness benefits

Cons

Can be hard to keep up with the pace in peak call periods.

Lifeplus Response

3w

Thanks for sharing your thoughts and feedback with us! We’re super pleased to hear your positives around training, flexible working, supportive colleagues and our processes. We put a lot of focus on making sure our colleagues feel well supported, so it’s great to know that came through for you. It’s also lovely to hear you’ve felt the benefits of our pay, health and wellbeing offering and the flexibility of hybrid working. We absolutely hear you on the pace during peak periods, it can definitely get lively! Our Customer Care Administrators (yourself included) do an amazing job during these times and we’re incredibly proud of how they support our customers when demand is high.

Viewing 1 - 3 of 200 Reviews

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Working without stress

Just feels right

Flexibility and friendly environment

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