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Lebara

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Lebara

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Lebara Reviews

Updated 25 Nov 2022

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Found 296 of over 317 reviews
3.3
60% Recommend to a Friend
60% Approve of CEO

Found 287 of over 317 reviews

3.3
60%
Recommend to a Friend
60%
Approve of CEO
Lebara CEO Stephen Shurrock  (no image)
Stephen Shurrock
14 Ratings
Pros
  • "office is a good working environment(in 20 reviews)

  • "really great, great people, and learning opportunity(in 8 reviews)

  • Cons
  • "The new senior management team need to listen to staff as they really dont have a clue how to manage a business(in 8 reviews)

  • "Very long hours with no much appreciation(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Good company

      25 Nov 2022 - Lead SME in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Better work life balance and great team

      Cons

      Acquisition and change in strategies

      Be the first to find this review helpful
    2. 4.0
      Former Employee, more than 8 years

      Fast paced environment.

      18 Nov 2022 - Technology Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning opportunities. Opportunities to meet people from different part of world.

      Cons

      High pressure Always changing priorities

      Be the first to find this review helpful
    3. Join the Lebara team
      See Our Latest Jobs
    4. 4.0
      Current Employee, more than 1 year

      Good company undergoing change

      13 Sep 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive management willing to listen and work with you Interesting challenges Varied workload

      Cons

      Technology centric Pre-pay centric London lead but country P&L creates confusion in terms of responsibility. Some historic issues still to be worked through.

      Be the first to find this review helpful
    5. 3.0
      Former Employee, more than 1 year

      Sales Manager

      26 Sep 2022 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pro active, team work, great energy

      Cons

      Strategy frequently changes, and targets are high to hit

      Be the first to find this review helpful
    6. 3.0
      Current Employee, less than 1 year

      Ok

      13 Aug 2022 - Sales Associate in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment fun college and ok pay

      Cons

      Stress management and boring work sometime

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Current Employee

      Start-up culture in a seasoned company

      21 Jun 2022 - Sr Manager, Internal Communications 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed working culture, flexible work options, best in the market package.

      Cons

      No growth, No recognition, Volatile Leadership with no clear goals.

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee

      Good for starting out

      18 May 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people Processes are working ok

      Cons

      Not a lot of career progression Very strict management processes

      Be the first to find this review helpful
    9. 1.0
      Current Employee, less than 1 year

      Not recommend

      17 Jun 2022 - Customer Support in Barcelona
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Posibility to work from home

      Cons

      - Bad management, communication, organization, workload. You need to be a robot to answer calls after calls. As an agent you just need to apologize all the time because of the management decisions which affect the clients and agents as well. - You can only know the planning of your working hours just with 2 weeks ahead. You can’t plan anything for you. - Working in the weekends I do not recommend working for Lebara or use their services.

      Be the first to find this review helpful
    10. 1.0
      Current Employee

      Awful company culture in my experience

      19 May 2022 - Software Engineer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good opportunity to learn good salary negotiations

      Cons

      too much politics impractical expectations from the employees no alignment no respect towards the employee views Management thinks they know everything, no wonder they will sink the company one day

      Continue reading
      1 person found this review helpful
    11. 5.0
      Current Employee

      Nice company

      12 Apr 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly Working Environment, Manager attitude good,

      Cons

      Not that much cons for this company.

      Be the first to find this review helpful
    Viewing 1 - 10 of 287 Reviews
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    Lebara Reviews FAQs

    Lebara has an overall rating of 3.3 out of 5, based on over 317 reviews left anonymously by employees. 60% of employees would recommend working at Lebara to a friend and 49% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Lebara employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lebara. This rating has improved by 8% over the last 12 months.

    60% of Lebara employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lebara 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

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    Glassdoor has 317 Lebara reviews submitted anonymously by Lebara employees. Read employee reviews and ratings on Glassdoor to decide if Lebara is right for you.