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      Kin Insurance

      Engaged employer

      Kin Insurance Customer Service Representative CSR reviews

      1.8

      12% would recommend to a friend

      (3 total reviews)
      avatar

      Sean Harper

      100% approve of CEO

      19% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.3

      Career opportunities

      3.0

      Compensation and benefits

      2.3

      Work/Life balance

      2.0

      Senior management

      1.8

      Culture and values

      Reviews by job title

      3 reviews
      1.0
      6 Jun 2023

      Payscale

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is enjoyable and rewarding

      Cons

      Management is not very helpful and you should make sure you are getting the same salary as your peers because I was told one thing and paid another until I brought up the issue to HR

      3.0
      11 Jan 2023

      Good placeholder, not for long-term.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Very kind staff and great training program.

      Cons

      The expectations fluctuate. The managers are not very informed on what they're telling their teams which causes a lot of confusion. It seems like the department is just running on fumes sometimes with not many knowing what to do.

      4.0
      8 Mar 2022

      A mixed mostly good bag

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Team dynamic, company culture, incentives for standing out

      Cons

      Growing pains, Customer Service doesn’t get a lot of the rewards of Sales, management can be really lacking in direction, wants to be diverse and inclusive, but often it’s not as much as it should be.

      avatar
      Kin Insurance Response
      3y
      Thank you for sharing your feedback with us! We are dedicated not only to the support and growth of our employees but also our managers to be impactful leaders in our organization.
      Related searches: Kin Insurance Customer Service Representative (CSR) jobs | Kin Insurance salaries | Kin Insurance benefits | Kin Insurance interviews
      Kin Insurance reviewsKin Insurance Customer Service Representative (CSR) reviews

      Glassdoor has 234 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.