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      IntouchCX

      Engaged employer

      IntouchCX Reviews

      3.0

      44% would recommend to a friend

      (1,120 total reviews)

      Mitul Kotecha and Shane Kozlowich

      44% approve of CEO

      37% positive business outlook

      IntouchCX has an employee rating of 3.0 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have an average working experience there. The IntouchCX employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      29 Jun 2026

      Strong culture and opportunities despite poor onboarding

      Quality assurance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good location Good culture lots of opportunities

      Cons

      - weak onboarding process - confusing processes

      avatar
      IntouchCX Response
      5d
      Thank you for taking time to leave us a positive review about our work culture and growth opportunities at IntouchCX. If you have any concerns or would like to discuss this further, please feel free to reach out to our HR team. We’re always here to support you and explore ways to ensure a positive experience for everyone.
      5.0
      3 Jun 2026

      Friendly environment with good learning opportunities

      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There is a learning period to help learn and get more experience. Very friendly. They have events for the employees to bond and create a positive experience.

      Cons

      They have a very strict privacy policy.

      avatar
      IntouchCX Response
      3w
      Hi there, Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed our friendly team culture, valuable learning opportunities, and engaging employee events. We note your comment on our strict privacy policy; these tight measures are essential to keep our clients' data safe and secure. Thanks!
      Viewing 1 - 3 of 1,120 Reviews
      Related searches: IntouchCX jobs | IntouchCX salaries | IntouchCX benefits | IntouchCX interviews
      ReviewsIntouchCX reviews

      Glassdoor has 1,281 IntouchCX reviews submitted anonymously by IntouchCX employees. Read employee reviews and ratings on Glassdoor to decide if IntouchCX is right for you.