IBEX Global Reviews

Updated 29 Jun 2020

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3.0
48%
Recommend to a Friend
51%
Approve of CEO
IBEX Global CEO Robert Dechant
Robert Dechant
231 Ratings
Pros
  • "Good pay with bonus and good chance for advancement(in 44 reviews)

  • "Decent pay for the type of work we do(in 38 reviews)

Cons
  • "Ibex is like a start-up in a lot of ways - there is a need to improve automation in processes(in 38 reviews)

  • "Since this is a call center, metrics are important and are used to evaluate employees(in 29 reviews)

More Pros and Cons
  1. "Good company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist 

    I have been working at IBEX Global full-time

    Pros

    Excellent atmosphere, very employee oriented.

    Cons

    Like all jobs, wish it paid more.

  2. "Good Pay but supervisors are not very personable"

    3.0
    Former Employee - Account Manager in Beckley, WV

    I worked at IBEX Global full-time

    Pros

    Good pay with bonus and good chance for advancement

    Cons

    Supervisors have their pick for the wrong reasons

  3. "Job Opportunites Benefits Client Reward"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Jamaica, VT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at IBEX Global full-time for more than a year

    Pros

    Job Opportunites Benefits Client Reward

    Cons

    MAnagement,shifts bounus Benefits Client Reward

  4. "Great management, everyone there works with any issue you have & wanna help you make money."

    4.0
    Former Employee - Technical Support Representative 

    I worked at IBEX Global full-time

    Pros

    Helpful Bonus opportunities Fun things planned Potlucks

    Cons

    They charge you to get money off your check early

    Continue reading
  5. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advisor in Spring Hill, TN

    I worked at IBEX Global full-time for more than a year

    Pros

    Good environment to work in

    Cons

    Shift changes that were mandatory

  6. "Good for starting out, not for staying"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Spring Hill, TN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IBEX Global full-time for less than a year

    Pros

    A good start into customer service

    Cons

    Inconsistency, lower pay than other customer service positions, not caring toward employees

  7. "Ibex"

    2.0
    Former Employee - Customer Service Representative 

    I worked at IBEX Global full-time

    Pros

    The pay was very good

    Cons

    The environment was Unprofessional? No room for growth

  8. "No big complaints"

    3.0
    Former Employee - Sales Representative 

    I worked at IBEX Global full-time

    Pros

    Fun, friendly, and direct leadership

    Cons

    Loud angry customers, hard to actually help anyone

  9. "Quantity Over Quality"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IBEX Global full-time for less than a year

    Pros

    They'll hire anyone - it's great for very entry level with zero work experience

    Cons

    They'll hire anyone - middle management and up are not good people

  10. Helpful (1)

    "its alright"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at IBEX Global full-time for more than 3 years

    Pros

    better pay compared to some call centers

    Cons

    must be computer savy, and tech savy, if you arent either dont waste your time

    Continue reading
Found 780 reviews