Does HM Prison and Probation Service pay their employees well?

According to anonymously submitted Glassdoor reviews, HM Prison and Probation Service employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HM Prison and Probation Service. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at HM Prison and Probation Service?

33% of HM Prison and Probation Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HM Prison and Probation Service 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HM Prison and Probation Service?

Prison Officer (72) , Probation Officer (51) , Probation Service Officer (PSO) (28) , Case Administrator (25) , Probation Service Officer (12) , Administrative Assistant (6) , Operational Support Grade (OSG) (6) , PQIP Probation Trainee (6) , Programme Facilitator (6) , Business Administrator (5) , Senior Probation Officer (5) , Administrative Officer (4) , Officer (4) , Approved Premises Residential Worker (3) , Civil Servant (3)

What are the pros of working at HM Prison and Probation Service according to real employee reviews?

"Great team and colleagues in a challenging environment" ((in 33 reviews)); "Pension is good." ((in 28 reviews)); "The people are great and very friendly" ((in 14 reviews)); "Work with some great staff." ((in 11 reviews)); "Offers a good Work life balance." ((in 8 reviews))

What are the cons of working at HM Prison and Probation Service according to real employee reviews?

"the pay is low for the work you do" ((in 35 reviews)); "Poor management" ((in 28 reviews)); "Workload is high" ((in 11 reviews)); "long hours and inflexible schedule" ((in 11 reviews)); "Monthly salary is low for the level of risk that is involved" ((in 10 reviews))

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HM Prison and Probation Service

HM Prison and Probation Service Reviews

3.1

33% would recommend to a friend

(346 total reviews)

Jo Farrar

21% approve of CEO

26% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Career opportunities

2.9

Compensation and benefits

2.8

Culture and values

2.8

Senior management

2.7

Work/Life balance

HM Prison and Probation Service has an employee rating of 3.1 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HM Prison and Probation Service employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

346 reviews

3.0

7 Jul 2026

Flexible working but high pressure and low pay

Probation officer

Recommend

CEO approval

Business outlook

Pros

Hybrid and flexible working available. Pension. Discounts available for some places. Overtime available.

Cons

Workload & pay mostly. Lack of support. Lots of pressure/responsibilities and constant changes. Safety. Overtime required or cannot keep up with workload.

1.0

7 Jul 2026

Save yourself

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible working is the biggest pro.

Cons

Every other aspect of the workplace, aside from flexibility.

3.0

27 Jun 2026

Flexible hybrid work but high stress and workload

Probation officer

Recommend

CEO approval

Business outlook

Pros

Flexible Manage on diary Hybrid

Cons

Workload Stress Responsibility Underpaid High stakes

Viewing 1 - 3 of 346 Reviews

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Health & Justice Partnership Coordinator - Gwent & Cwm Taf Morgannwg

Prison Officer - HMP Garth

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HM Prison and Probation Service

HM Prison and Probation Service Reviews

Ratings by category

Reviews by job title

Flexible working but high pressure and low pay

Save yourself

Flexible hybrid work but high stress and workload

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