Does Goodlord pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodlord employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Goodlord. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Goodlord?

68% of Goodlord employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodlord 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Goodlord?

Referencing Executive (32) , Account Manager (5) , Manager (5) , Customer Success Manager (4) , Anonymous (3) , Customer Support Executive (3) , Insurance Consultant (3) , People Partner (3) , Referencing Support Executive (3) , Software Engineer (3) , Marketing (2) , Reference Executive (2) , Referencing (2) , Sales (2) , Sales Associate (2)

What are the pros of working at Goodlord according to real employee reviews?

"Great Culture and there is a genuine care felt that they do want to preserve that idea." ((in 23 reviews)); "Some great people." ((in 18 reviews)); "Great and talented team" ((in 15 reviews)); "Some colleagues are chill, some less so" ((in 7 reviews)); "Great benefits all round!" ((in 6 reviews))

What are the cons of working at Goodlord according to real employee reviews?

"No real leadership or clear strategy." ((in 4 reviews)); "Senior management gave little to no support, creating an environment where people felt undervalued." ((in 3 reviews)); "I have never encountered such a manipulative management team in my life." ((in 3 reviews))

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Goodlord

Goodlord Reviews

3.6

68% would recommend to a friend

(168 total reviews)

William Reeve

81% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (168 reviews)

Goodlord has an employee rating of 3.6 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodlord employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews

4.0

28 Jun 2026

Modern work environment but stress from targets

Telesales agent

Recommend

CEO approval

Business outlook

Pros

Good working environment. Very modernised

Cons

Stress to hit targets can become daunting

4.0

25 Jun 2026

Positive culture and office, but leadership instability

Adoption manager

Recommend

CEO approval

Business outlook

Pros

Nice culture and nice office in London. Ceo was very great and very friendly to everyone no matter what level you were and cared.

Cons

Constant changes in leadership and direction. Low compensation

4.0

16 Mar 2026

Great People

Account manager

Recommend

CEO approval

Business outlook

Pros

Great team and management, close knit team who will support you no matter what.

Cons

Some clock watching when it comes down to calls, emails etc. High volume of meetings, calls from agents.

Viewing 1 - 3 of 168 Reviews

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Jobs at Goodlord

Customer Support Executive - Sheffield (Hybrid)