Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

57% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Client Relationship Representative (CRR) (3) , Customer Service (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 14 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 12 reviews)); "They have a great training and onboarding process" ((in 6 reviews)); "Great employees to work with." ((in 6 reviews)); "You got the holidays off and paid" ((in 6 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Turnover is high and they never listen to feedback about bad management." ((in 12 reviews)); "In the 6 years I was there I went through 5 managers." ((in 7 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises haven't increased in many years, despite the multiple years of record earnings." ((in 3 reviews))

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First Merchants

First Merchants Reviews

3.4

57% would recommend to a friend

(227 total reviews)

Mark K. Hardwick

68% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

227 reviews

5.0

25 Mar 2026

Great Culture

System administrator

Recommend

CEO approval

Business outlook

Pros

Supportive culture that helps you advance your skills

Cons

Fast paced and can be stressful

5.0

2 Sept 2025

Good employee

Sales associate

Recommend

CEO approval

Business outlook

Pros

Work life balance and time off

Cons

Hard to move up in career

5.0

16 Oct 2024

Good company

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good benefits Chill workers Free lunch

Cons

Long hours Medical aid isn't the best

First Merchants Response

Thank you for your feedback and being part of the FMB team!

Viewing 1 - 3 of 227 Reviews

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Jobs at First Merchants

Service Associate (Teller)

Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

View job

Assistant Director, IT Operations

Tennessee

View job

Client Relationship Representative Reserve