Pros
If you’re looking for an entry-level, high-intensity sales job, this is a decent one to get your feet wet. You can find your personality in a sales and customer service environment. And many of the customers are world-class. If you can be someone that treats a customer like they’re the only one you have, customers notice.
Cons
The company went from a single-owner to part of a corporation about four years ago. With that, the atmosphere changed dramatically. You are expected to keep your head down and be constantly working. It can be a high-stress job. Management gives very little support, expecting you to do your job and will not listen to issues. You will be held strictly to the expected metrics they give you. And if you say you don’t know how to improve, asking for help, you’re on your own. Generally, the answer is “Go faster and do more.” They will also keep secret any criticism, holding it against you if you have ambition for more than your current position. There is an atmosphere of derision if you bring ideas to management for ways the business could improve processes. And there is no mobility at the company. The job you are hired for is the job that you’ll keep for your tenure. Finally, pay for positions available is significantly lower than it had been prior to the corporate takeover. Couple that with unreasonably high expectations from management for new hires and you will be doing more work for less pay.