Titanic after the hitting the iceberg - Client Support Advisor now:pensions Employee Review

1.0
22 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Some very nice and decent people who are treated poorly

Cons

Too many to mention. But will mention some of the tamer instances below; Management wrote all the 5 star reviews on here, and no doubt will continue to employ the same tactics going forward. If you are not in the the in crowd you have no chance. Unsure how you get in there but it appears the way in is via the pub/bedroom. Complete lack of accountability for any management or any staff for that matter until it becomes a firefighting exercise and even then never fix the root cause of the problem, they just paperover as they have another fire to fight which they didn't fix properly last time.

Explore other reviews about now:pensions

2.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Hybrid working Next to no micromanaging

Cons

Sister company not great Waiting upto months for updates Big delays since switchover

1.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

None whatsoever. Truly awful place to work.

Cons

Toxic, inept management. Constant back stabbing, directionless mess.

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