Amazing - Member Service Representative iQ Credit Union Employee Review

5.0
13 May 2025
Recommend
CEO approval
Business outlook

Pros

- super friendly staff - flexible

Cons

- No cons I enjoy it a lot

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iQ Credit Union Response
1y
Thank you for taking the time to share your feedback! We're thrilled to hear that you're enjoying your experience as a Member Service Representative. It’s great to know that the friendly staff and flexibility are making a positive impact on your day-to-day. We appreciate your kind words!

Explore other reviews about iQ Credit Union

5.0
14 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay for a credit union. Great benefits.

Cons

The culture and growth has declined the last couple of years. Layoffs have started and management is not as transparent as previous management teams.

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iQ Credit Union Response
5mo
Thank you so much for taking the time to share your thoughts and leave a review! We take great pride in our total rewards and are thrilled to hear that our competitive pay and comprehensive benefits have had a positive impact on your experience with us. Past and present team members, like yourself, are what make our organization special. We also want to acknowledge your concerns about our culture, growth, and transparency during the recent changes. We understand that change can be challenging, and your insights are incredibly valuable in helping us improve. We are committed to fostering clear communication and continuously enhancing the employee experience and development opportunities. Your feedback is crucial in guiding us on this journey. Thank you once again for your honest review and for being a part of our community.
3.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers understand what the day to day is like

Cons

Senior management does not understand - even though they say they've been there.

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iQ Credit Union Response
8mo
Thank you for taking the time to share your experience with senior management. We're sorry to hear it wasn't more positive. We truly value the feedback of our team members and understand how essential clear leadership and open communication are to fostering a healthy work environment. Please know that we’re committed to making meaningful improvements in these areas. If you're open to sharing more, we’d greatly appreciate any additional insights you might have. You can reach us directly at careerfeedback@iqcu.com. Your perspective is incredibly important and helps guide us in our continuous improvement efforts.
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