Lots of opportunity - Anonymous employee iHerb Employee Review

5.0
15 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb is a great place for growth given that they are one of the few companies in the online retail space that has been in operation for 20 years. The management is open to feedback and collaboration and gives you the opportunity to show them your skills for continual process improvement. All employees are rewarded for their hard work and dedication in many ways. The wonderful benefits go above and beyond what many others offer.

Cons

There are not many cons to speak of. Any con that is present is acknowledged and is reviewed through the HR and Management teams and if a possible solution is available that benefits the employee and the company, it is acted upon.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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