TOXIC AE culture = STRESS - Digital Account Manager iHeartMedia Employee Review

2.0
20 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great location in Nashville. Perks are nice: free concert tickets, live in-studio performances. There are good mentorship and leadership in the digital marketing department and they actively listen and find ways to improve our ways of working.

Cons

The digital department launched in January, which desperately needed to happen to keep iHeart as a major media company. Unfortunately, a lot of the AEs are unwilling to cooperate with this new department/ updated structure within the company. So many AEs are rude, unwilling to follow protocol, bend the rules, and throw a fit if something is slightly inconvenient or new to them. The level of unprofessional behavior I see from AEs every day is astonishing and iHeart should be ashamed for rewarding this type of behavior. It's also safe to say there has been a lot of growing pains with the day to day duties of the digital solutions department. There have been a lot of changes to the company and chaos is the norm. = a pretty stressful work environment.

Explore other reviews about iHeartMedia

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The team is very straightforward and helpful and they are willing to give you whatever tools necesary to win. One of the best teams I have ever worked with to be honestly.

Cons

Not many but you need to be flexible with hours as this is production work but that is industry standard.

1.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

The company had really good happy hours and events to attend. Food almost everyday.

Cons

Awful management team. Everyone will plot against you if they see potential. Very political culture and one boss there is a weak male figure in the office. If he doesn’t like you all the other managers follow suit. Mind you he has no power at all yet managers at his same level report to him. Must be experienced to work there really come in with a book of business with accounts that have lots of money because that’s all they care about. They will use and abuse you then cast you to the side make sure you have a second job to lean on. Frequent layoffs no managers of color either. Lots of red flags in the begging do not ignore them.

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