The benefits package is quite barebones; there is a lot of scope to make it more appealing.
There is an on-call rota but people don't seem to be paid for being part of it; instead they are given time off in lieu, which for a lot of people isn't a worthwhile reward for spending a week tied to a phone and laptop and restricted in what they can do socially.
Priorities always change and everything is urgent.
Some employees have risen through the ranks without necessarily demonstrating the required level of skill for the position.