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      eGain

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      eGain reviews

      SE - Anonymous employee eGain Employee Review

      3.0
      8 Jun 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good product and tech. Good people.

      Cons

      Policies not so flexible, friendly. Can be more competitive as per market

      Explore other reviews about eGain

      3.0
      23 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Leader in Knowledge Management Systems Solid pre-sales team

      Cons

      Generative AI players are getting all the attention Leadership was difficult

      1
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