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      eGain reviews

      Solution Architect - Solution Architect eGain Employee Review

      4.0
      1 Feb 2010
      Solution architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Challenging work Great People Good Product Ideas

      Cons

      Poor leadership Buggy Software Lack of Structure

      Explore other reviews about eGain

      3.0
      23 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Leader in Knowledge Management Systems Solid pre-sales team

      Cons

      Generative AI players are getting all the attention Leadership was difficult

      1
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