Review - Client Support Team Worker Zurple Employee Review

3.0
25 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The core product is a good product. Relaxed Work Atmosphere Fellow Employees were great to work with Good Benefits On the whole I enjoyed my time there despite what I am about to list in the cons section.

Cons

Upper management has a "we know best" philosophy. The people working with clients closely know the areas where improvement is needed and although management has an "open door policy" for feedback, that is really just an empty platitude. Lower level managers are given very little opportunity to innovate, are scapegoated, and replaced. Zurple is part of a larger conglomerate called Constellation Software. There are many good things about that such as access to capital for funding new projects and the ability to learn from the successes/failures of other business units. The downside is for a business such as Zurple that relies on partnerships with other businesses for things such as lead generation or home search tools there is no choice but to use the other business units at Constellation. There are undoubtedly better partners for those resources, but Zurple will never get access to them because they fall outside the Constellation family. I understand why this is the case, as it is more profitable for the corporation to stay in house for these resources. It is just unfortunate that a product as good as the Zurple product is hampered by the deficiencies of other brands in the corporation.

Explore other reviews about Zurple

5.0
6 Mar 2021
Recommend
CEO approval
Business outlook

Pros

PPC Specialist was a good experience

Cons

Whole team experience was good

1.0
8 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Not much, working remote is nice.

Cons

Management is very rude and condescending. This is not a high paying sales job and there’s nothing interesting about this job, It’s very monotonous. I dreaded having to go to work everyday. They don’t have a designated trainer it’s just managers doing the training. Red flag. The internal systems they use are very outdated, and they really aren’t investing in more systems to help sales agents improve. This company has been around for 14 years and barely has any name recognition because they don’t advertise properly. This does not help sales agents when cold calling.

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