Was a great company to work for when they were smaller. They are no longer a startup, they are now corporate. - Analyst Xero Employee Review

3.0
29 Sept 2018
Recommend
CEO approval
Business outlook

Pros

The people below management are absolutely the best thing about this company. So many great, smart and fun people working hard to keep things going.

Cons

Management has lost all sense of the values of the company. Especially the #human value.

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Xero Response
7y
Thank you for sharing your feedback with us. Glad to hear that your coworkers were the best! We think so too. You’re right in that we are in that in between phase - not a startup anymore and not a mature company either. Our values have remained consistent as we’ve grown. It’s an illusion to think that we don’t make mistakes - we are #human too. However, we always weigh the #human impact of our decisions both in the short and long term and we make the best trade-off we can, with as much transparency as we can. Thank you again for your feedback. -Julie, Director of People Operations

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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