Company on the Decline - Anonymous employee Wolters Kluwer Employee Review

1.0
5 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health Benefits & PTO. Talented co-workers.

Cons

Lack of upward mobility or movement to other areas of the business, traditional management unwilling to update with current business trends, strong resistance to working from home even in bad weather, management does not acknowledge industry and market trends, you get punished for market lows by raising quota to make up for company losses, discrimination within departments if you are not liked, micromanagement is out of control, feel like a telemarketer many days, does not care about clients or prospects, it is all about closing the sale and the clients or their employees are not really "people". If you take vacation management makes you feel bad about doing so. Implementation, billing systems and support are an afterthought and clients pay the price. It is a shame because years ago this was a good company to work for but in the last year new middle management, industry lows and internal changes have made it a truly miserable and toxic place to work. The revolving door has started and the good people are leaving as fast as they can. Again it is a shame because they have solid products, talented employees and a good foothold in the market. Unfortunately the company is quickly declining into a truly miserable place to work.

Explore other reviews about Wolters Kluwer

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Respectful innovative and smart culture and talent Strong customer centricity and high value work Unbeatable market share and superior product suites

Cons

Centralized teams need to be more accountable and move faster to deliver value Feedback needs to be open, better received to help move things along faster

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Wolters Kluwer Response
4w
Thank you for sharing your experience and for your time with us in Stamford. It’s great to hear that our culture, talent, customer focus, and product portfolio have been positive parts of your experience. Your feedback on accountability, speed of delivery, openness to feedback, and information sharing is noted and important for how teams are supported and able to deliver value effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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