Enjoyable, yet frustrating - Shift Manager Overnight Wawa Employee Review

4.0
18 Mar 2016
Recommend
CEO approval
Business outlook

Pros

The people. Some customers come in 2 or 3 times a day 7 days a week. You really build some great connections, especially as a young college kid like I was when I worked there.

Cons

One lazy employee can really ruin the entire shift, and trust me there are a lot of them. Two types of people work at Wawa: those who love it and those there for the check. If you fall into the first, you will be fine. The second, not so much.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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