CSR - CSA - Customer Service Associate Walgreens Employee Review

1.0
29 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Good Benefits, Pay is ok but you have to fight for it.

Cons

Management is awful, which results in poor leadership and bad attitudes. She made a friendly, fun, team driven store we were once all proud of go down the drain in a matter of months. The store is dirty and unkempt compared to a year ago. Employees are supposed to be "in charge" and "making the decisions " for our store, however the real problems cannot be addressed due to management. Its a no win situation.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

fast paced, challenging work environment

Cons

bad time management will cost you the entire job.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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