W - Customer Service Associate Walgreens Employee Review

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Working at Walgreens can be a good fit for people who enjoy customer service and a steady work environment. Employees often appreciate the flexible scheduling, especially part-timers or students. Many locations offer opportunities to move up, such as transitioning from cashier to shift lead or pharmacy technician. Benefits like employee discounts and access to healthcare or retirement plans (for eligible employees) can also make the job appealing.

Cons

On the downside, Walgreens can be fast-paced and sometimes understaffed, which may lead to feeling overworked during busy hours. Customer interactions can be challenging, especially when dealing with complaints or stressful pharmacy situations. Pay at entry-level positions is typically modest, and the work may feel repetitive to some. Additionally, shift requirements—such as weekends, evenings, and holidays—can make work–life balance harder for certain employees.

Explore other reviews about Walgreens

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with my school schedule Friendly coworkers Supportive in growth in other departments

Cons

I don’t have any cons, I enjoyed this job.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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