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WPS Health Solutions

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Customer Service Representatives - Customer Service Representative WPS Health Solutions Employee Review

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Monday-Friday , closed on weekends and holidays

Cons

Calls often can be back to back.

Explore other reviews about WPS Health Solutions

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

When I started here, I was in the help desk. Manager was great to work for, was supportive of my professional development, helped me learn other skills beyond help desk. Pay was above average for the industry. Wiki was well done, didn't have to learn 'tribal' knowledge. I had the ability to move up into other departments if I wanted and advance my career.

Cons

The health insurance could have been better.

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The remote work life balance.

Cons

Company loses contracts and lays off people.

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