Micromanaged & constantly criticised, would not recommend - Full Time Sales Associate WINDSOR SMITH Employee Review

1.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Other staff members. Made a genuine friend from working here. Jobs weren't too hard just a lot to remember

Cons

I started this job as I wanted something different not realising till after I started how high the turnover rate was. I had 3 and a bit days of training, a lot to remember but wasn't too hard till I was made to be alone for the first time on my 6th day. I was alone more then I had someone with me. Got into trouble for ridiculous things like kneeling, cleaning at night instead of the morning, shoes not being perfectly aligned, finding an odd pair (blamed for this odd pair yet I had never sold it before), talking in passing of the other full time member. Upper management were terrible, the way the owners talk to you over email is crazy, you get attacked for a shoe being out of place or for kneeling when you unpack stock. You are constantly watched on the cameras and criticised for everything you do. I quit after 2 months even with no job lined up, wanted to quit before they fired me for no reason.

Explore other reviews about WINDSOR SMITH

1.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The only pro was the cluster manager. Honestly best manager I’ve ever had

Cons

Everything. I honestly wanted to believe that the reviews I saw after accepting the job were just people overreacting but they weren’t. Every single one was right. The way head office management treated staff, I’m not surprised some of them acted out.

1.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

nothing at all. Wish i didn't have to fill out this part

Cons

absolutely everything. Never had a worse job than this one. Management is crazy- constantly calling, watching on the cameras, making you submit weekly store photos twice a week whilst you're working alone on the busiest weekend days. If a shoe was not displayed perfectly (1mm off) the owner would make you fix it and resubmit the photos despite having customers coming in and out of the store touching the shoes... yawn, You will be expected to work alone even if its a weekend or a large store, this means you cannot go to the bathroom or have to wait a really long time to take your break (sometimes you will have to have it before close) You will not get paid over your allocated shift time. if you have to stay back for a customer, they will not pay you for it. You don't get any staff discount, They don't offer refunds so be prepared to have customers yelling at you most shifts. They don't care what days you cant work, even if you enter N/A they will roster you on. Lots of catty girls at work as well who will throw you under the bus to get brownie points.

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