Pros
-Market leader in terms of sheer transaction volume -Very sound and reliable core systems
Cons
-New executives are tone deaf in terms of both communicating with employees and what makes the best tech/brand companies different from traditional ones...especially banks -Policies and decisions appears to be held among 3-4 executives and everyone else is just the recipient of their decisions -Buying modern new furniture, adding flat screens and free coffee in the lobbies do not create a tech company mindset; empowering employees to make decisions, ripping out the 20+ layers of approvals and allowing employees to work from wherever they want to get the job done do -Arguing over silly things like who gets a phone and which employees pay for the own