A challenge - Optical Assistant Viewpoint Vision Clinic Employee Review

Inspiring Leadership: Our boss at Viewpoint Vision Clinic is truly exceptional, demonstrating both expertise in eye care and outstanding leadership qualities. This creates a supportive and motivating work environment where employees feel valued and inspired. Flexible and Reasonable Hours: The clinic offers great working hours, striking a perfect balance between professional and personal life. This flexibility is especially beneficial for those who value work-life harmony. Rewarding Patient Interactions: Working at Viewpoint Vision Clinic offers the gratifying experience of helping customers with their eye care needs. The positive impact we have on our patients’ lives adds a meaningful dimension to our work. Professional Growth Opportunities: The clinic encourages continuous learning and professional development, which is vital in the ever-evolving field of eye care. Positive Work Environment: The clinic fosters a collaborative and friendly atmosphere, making it a pleasant place to work. Teamwork is highly valued, and everyone's contributions are recognized.

High Standards: The clinic sets high standards for patient care, which, while ensuring excellent service, can be challenging, especially for new employees adapting to these expectations. Busy Periods: There can be times when the clinic gets exceptionally busy, requiring extra effort and flexibility from the staff. However, this is often balanced with quieter periods. Continuous Learning Requirement: Due to the nature of the eye care field, there is a constant need to stay updated with the latest practices and technologies. This can be demanding but is ultimately rewarding for professional growth.

In a nice part of town, there’s always close parking

Management promised a lot and never delivered, there’s a lot of favoritism, you’re at the mercy of the doctors mood, you’re expected to take on a ton of work, there’s no room for growth or raises, and there are no benefits. You get promised a free pair of glasses after 3 months but if you don’t stay for a full year you’re expected to pay them back in full. You’re expected to maintain the entire work spaces cleanliness, including cleaning the windows, you’re expected to upsell the patients at every possible moment, and when it’s perceived that patients aren’t going to buy glasses, you’re told to rush them out the door to make time for patients that will buy. The sheet they use to call previous patients back in is organized by how much money they spent the previous year, and there’s no regard for the employees, whenever frame representatives bring freebies to the office; the doctor takes them all home for him and his family, and to top it all off, he’s an extreme penny-pincher to the point of literally watering down the soap in the bathroom and hiding paper towels.