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Vianam Healthtech

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Sales pressure and long hours - Patient Care Specialist Vianam Healthtech Employee Review

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros- You will be happy only in the period of training (usually 15-20 days)

Cons

Extreme pressure in sales role (mostly they hire for this role only) continous overtime (9 am to 8 pm or even 9 pm) The point is that i agree in sales role if you are not meeting the target then you have to do overtime but if the product of the company is not suitable for customers then why will they purchase it? Their main work is they provide surgeries to the patients who are having in different segments like- urology, proctology etc, now the thing is that as a PCS you will get and majority you have to do outbound calls because most of the people call for asking the info only, and if you explain also about the process of the surgery then also no one is going to agree just coz you explain it on the call, you had to make atleast 200 calls each day and you have to convince the customer to go for the consultation with the doctor( this is basic kra) and convince for the surgery as well.. they have hired doctors who even tell false statements to the pateints even though it can be cured by medicine if you are not performing good then they will tell you to do overtime without any extra pay for it

Explore other reviews about Vianam Healthtech

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I was different industry and it was difficult for me to cope up with healthcare and surgeries, but my Team Leader and Manager were so supportive, the guidance that I’ve received from them helped in my achieving great heights, I was easily making 25-30k as an incentives only.

Cons

At times stretch can be there if you’re not able to achieve your targets and not completing your KPIs and KRAs

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. We have monthly team parties too. The TL, managers are very supportive. The appraisal here is great too. Just a suggestion, kindly start employee wellness plans or any rewards like gift vouchers or cash rewards.

Cons

Sometimes in peak working hours or season, we have to stretch a lot. Otherwise great company.

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