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      Veeam Software

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      Veeam Software reviews

      A wonderful workplace! - Customer Support Engineer Veeam Software Employee Review

      5.0
      8 Oct 2023
      Customer support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Managers do listen to their employees, and take action based on feedback. There's a strong effort towards work/life balance, and people are actually encouraged to take time off to rest and relax. The workplace is amazing, communication is strong inside and between teams.

      Cons

      I really have no cons to listen. Sure, sometimes some customers may be a bit antagonistic, but it turns into a pro, because the company doesn't accept customers abusing the employees, so if anything happens, you can report it to your manager, and Customer Care management will have a chat with the customer.

      avatar
      Veeam Software Response
      2y
      Thank you for your great feedback as a Customer Support Engineer in our Prague office! We appreciate your positive input on our work-life balance and leadership. We'll hope that your experience and career with us stays Veeamazing!

      Explore other reviews about Veeam Software

      5.0
      29 Jun 2026
      Senior product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

      Cons

      Intense and very fast paced

      1.0
      19 Jun 2026
      It service desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly teammates that are willing to help

      Cons

      Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

      avatar
      Veeam Software Response
      1w
      Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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