Getting lost in a large pond - Supervisor Vail Resorts Employee Review

3.0
2 Oct 2014
Recommend
CEO approval
Business outlook

Pros

working with guests benefits training in both technical skiing and guest service management training team work

Cons

it is the nature of the industry that it is tough to maintain work/life balance as there is more work and less employees as season goes on. There are great leaders, but sometimes they seem to get burned out and not recognized Then there are poor leaders whose example I would never want to follow, and do not follow the management training provided by Vail - they actually are rude during these trainings no real committment or loyalty to employees by company - some individuals are fair and true - others play favorites, etc I was told - "I am going to get so and so fired" and 2 yrs later they were set up so it happened And this is the manager who stayed inappropriate comments by management no committment to helping an employee who is dedicated improve based on how well you can ski

Explore other reviews about Vail Resorts

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for! Appreciate the environment, the benefits.

Cons

Seasonal position which can make benefits a challenge.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

5
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