Growing business, great experience - Anonymous employee VOYA (Ireland) Employee Review

4.0
29 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lovely offices in an open plan workspaces, lots of new product developments, launches, staff involved in testing and trials, various activities organised, customer training facilities with onsite academy. Growing award winning business, expanding quickly over the past few years. Qualified and experienced hard working staff, some colleagues would move mountains to get the workload done efficiently along with keeping up with the queries and orders.

Cons

At times interdepartmental communication breakdown can be a struggle, along with sharing responsibilities on projects, decision making and achieving timelines. If you are not good at multitasking and keeping up the pace, this is definitely not the place for you.

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VOYA (Ireland) Response
2y
Thank you for your feedback we have taken your points onboard and post covid have greatly increased our workforce with enhanced supports in all departments. Due to the amazing multiple projects we have undertaken in 2023, we have put structures in place for a bright future in Voya. HR Manager.

Explore other reviews about VOYA (Ireland)

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

VOYA is a great place to work in an admin role. The managers do a really good job — they listen, are approachable, and genuinely supportive. The company has a positive atmosphere where you feel valued, and the work is interesting and varied. There’s also a strong sense of teamwork and opportunities to grow if you work hard.

Cons

with any small team, sometimes one person’s approach or attitude can have an impact on others. That said, management is proactive and supportive in addressing issues, which helps keep things balanced.

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VOYA (Ireland) Response
3mo
Thank you so much for taking the time to share your feedback — we really appreciate it. 😊 We’re delighted to hear that you’ve had a positive experience working at VOYA and that you feel supported by the management team. Creating a workplace where people feel valued, listened to and part of a strong team is something we care deeply about, so it’s great to know that this is coming through in your experience. Thank you also for your thoughtful comments about the realities of working in a smaller team. We agree that open communication and support are important in maintaining a positive and balanced environment, and we’re glad to hear that this has been reflected in your experience. And we love the suggestion about another fun team outing (its planned) — Thanks again for your feedback and for being part of the VOYA team.
3.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Discounts on products for gifts, access to EAP as needed, free vaccine, flexible hours upon request, complimentary tap water, few decent staff members and you can even interact with lovely customers via email.

Cons

I just felt the office environment in VOYA was pretty isolating like when everyone was only just doing their own thing, there was just no teamwork spirit and you’re just left to your own devices as your other colleagues wouldn’t be able to help you (not their fault as they aren’t trained on VOYA’s delivery system), especially if the other person in your department who knew the most was unavailable. While I understand everyone has their own responsibilities, this lack of support led to confusion and misunderstandings about how to do things correctly. I suppose it didn’t help that there was a big gap between remote and on-site colleagues. There was just a lack of communication. There were also times when I felt alone during lunchtime.

1
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VOYA (Ireland) Response
3mo
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from both current and former team members, as it helps us continue to improve the employee experience at VOYA. We’re pleased to hear that you valued some of the benefits available, such as product discounts, access to the Employee Assistance Programme, flexible working where possible, and the opportunity to interact with our customers. It’s also lovely to hear your positive mention of some of the team. At VOYA, teamwork and collaboration are something we place a strong emphasis on and consistently score very highly in our internal engagement feedback. We aim to create an environment where colleagues support one another, share knowledge and work together across departments. We’re therefore sorry to hear that this was not your personal experience during your time with us. As a growing company with both on-site and remote colleagues, we are continuously working to strengthen communication and cross-department collaboration. Your feedback around training on systems, knowledge sharing between teams, and creating opportunities for more interaction is appreciated and aligns with many of the initiatives we continue to develop internally. We are also always looking for ways to bring teams together through projects, collaboration and company activities, and we value suggestions that support this goal. Thank you again for taking the time to share your thoughts and we wish you the very best in your future endeavours.
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