Qualified specialist care, poor management - Veterinarian VCA Employee Review

3.0
2 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Specialty services, experienced technical staff, collaborative work between departments

Cons

Abysmal management - does not support their workers, focuses on profit over people (potentially a VCA-based issue); formal technical staff training program needed

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VCA Response
2y
VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in trainings and materials that ensure teams have everything they need for success. Thank you for sharing your review.

Explore other reviews about VCA

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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