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      VCA

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      Poor Management - Certifed Veterinary Technician (CVT) VCA Employee Review

      1.0
      21 Feb 2023
      Certifed veterinary technician (cvt)
      Recommend
      CEO approval
      Business outlook

      Pros

      Your peers at this company can be your best friends and fully support you. It can be a fun place to work and you have a lot of equipment others don’t have.

      Cons

      The management may be the most toxic I’ve ever seen. The way you are treated is based on who you know. The supervisors are insanely unprofessional and completely unhelpful when it comes to resolving issues. Supervisors are more like a mean high school clique than leaders.

      avatar
      VCA Response
      3y
      Please know that we take your feedback seriously, as the success and well-being of each team member is of the utmost importance to us. We are here to listen and would like to learn more about what you've described, so please email us at EmployeeConcerns@vca.com. Thank you.

      Explore other reviews about VCA

      5.0
      15 Apr 2026
      Vet technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Perfect team for learning and mentorsip

      Cons

      New manager made 13 of us leave for the best

      4.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

      Cons

      There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

      avatar
      VCA Response
      1w
      Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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