Support staff Paid 50% less than other specialty emergency hospitals in the chicagoland area with half of the resources and staff available. Most equipment is broken and most technicians are not licensed or even have more than a high school education. Cost of care exceeds quality and customers overpay for what they receive. Patients are often forgotten about in the hospital and technicians work 12+ hours a shift while doctors often work 16+ hours a shift with no breaks.