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      Upstream Rehabilitation

      Engaged employer

      Upstream Rehabilitation reviews

      Great structure, no execution - Office Coordinator Upstream Rehabilitation Employee Review

      3.0
      8 May 2021
      Office coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid mission, vision, and values. Team is important and in the field, you can see that clinics become like families. With patience and hard work you can definitely move up in this company.

      Cons

      New graduates as clinic managers that are not fully trained, so lots of 'retraining' or high learning curve happens. Good or seasoned therapist have work loads that are always pushed too high, which means that a frustrated boss will likely become overwhelmed and quit. The max you can get is a 3% raise.

      avatar
      Upstream Rehabilitation Response
      4y
      Thank you for sharing your experience with us. At Upstream Rehabilitation, we work to cultivate a positive work environment that encourages personal and professional growth for every associate and set a vision for the company that seeks to help as many people as possible who need physical therapy services. We value your feedback and take your comments about the clinic's management seriously. While Glassdoor reviews are anonymous, if you would be willing to share your phone number or email address privately, we'd like to learn more about your experience. You can reach out to us for that confidential exchange via email to hrteam@zohosupport.com.

      Explore other reviews about Upstream Rehabilitation

      5.0
      30 Oct 2025
      Office coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Management is always changing which affects everything else

      avatar
      Upstream Rehabilitation Response
      7mo
      Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.
      2.0
      21 May 2026
      Physical therapist assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

      Cons

      The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

      avatar
      Upstream Rehabilitation Response
      1mo
      Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.
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