Unsafe and unsupportive - Residential Advisor UniLodge Employee Review

1.0
18 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Working with residents is literally the only pro

Cons

In my time at Unilodge I was mistreated and at times outright abused, had bereavement leave illegally declined, pay withheld, and had unreasonable demands place on me. Student lives were risked multiple times as was my own with pastoral care incredibly poor and totally unmonitored. Several meetings with upper management and letters of complaint about this were ignored or answered with vague platitudes and no actual change. No one ever checked on the welfare of employees even after deaths within the hall. Absolutely horrific management that I'm genuinely concerned is a risk to students and staff

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UniLodge Response
3y
Thank you for your feedback on your experience at UniLodge. This past year has been a year of many changes for some of the properties new to UniLodge and we really appreciate to hear more about your experience so that we can ensure we are providing an amazing experience and culture to all our team members. There is nothing more important to us than the safety and wellbeing of our staff and residents. If you would like to share more feedback and discuss your expectations on the role you were employed in, please don't hesitate to contact us at human.resources@unilodge.com.au

Explore other reviews about UniLodge

5.0
28 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Great work environment, you learn a lot of administrative tasks. Especially good for students studying at university

Cons

Can get quite hectic sometimes

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UniLodge Response
2y
Thank you for your 5 star review and feedback! We are really proud of what we are achieving at UniLodge and are glad you can be a part of it. If there is any additional feedback you would like to share with us please contact us at human.resources@unilodge.com.au
4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working hours. Great office team. Get to run and enjoy fun events on pay. Lots of perks for student staff. Perfect role for resident/students.

Cons

Long hour night shifts. Emergency calls at any hour. The hourly pay rate is good, which is around $38-$40, but only the first half of the shift is paid by default. The job can be really stressful when team members don't respond or provide help.

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