great place to work - Customer Service Representative (CSR) UniFirst Employee Review

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

great pay and awesome environment

Cons

not alot of office positions available for growth

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UniFirst Response
2mo
Thank you for submitting a review. Your feedback is appreciated!

Explore other reviews about UniFirst

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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