5y
Thank you so much for your review- all insight is really helpful for us.
We do ask our team to come into the office, but this is always pre-agreed and also in each individuals' contract. We'd always hope that everyone reads their contracts thoroughly before signing, and flags any queries or concerns with HR so that it can be addressed. We are sorry that you didn't feel this could be done.
We're really sorry that you weren't able also to let us know if your work-life balance was having a negative impact. There is no expectation for the team to work beyond their contracted hours and 'drop everything.' The Team is diverse and we all live our separate lives, so we have to make sure that work-life balance is maintained. :)
Hubstaff is utilised by many Companies to help the Team 'see' that everyone is working the contracted hours when we are working remotely. Fortunately, Hubstaff has privacy settings which does not allow admin to take screenshots of screenshots on the screen, and all confidential data is hidden. It is not part of the Team culture to gossip- and we're too small of a Team to do so!
The per hour rate is sadly, misinformed, and we're sorry that you have been given that impression. The Programmes offered by the Company not only include 1-2-1 support, but also courses, online materials, seminars, books and other resources as part of the whole Programme. Tutors are competitively paid and we are rolling out even more services and support for our amazing tutors this year.
We really are sorry to read these thoughts and are happy to conduct a further meeting with you with regards to your concerns and misinformation.