Friendly at first but Toxic - Customer Service Representative UScellular Employee Review

2.0
3 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Decent pay, and bonuses. Free phone service.

Cons

Micro managing, typical call center but way worse. If they want you gone they will either bully you out or find a solid reason to fire you. Only 3 from our huge training class made it out of probationary period because they harrassed everyone.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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