Don’t work here - Manager Trustmarque Solutions Employee Review

The main pro is the ability to work remotely. Personally, I've found them quite flexible with family life, too.

There is a significant amount wrong with the company. First, there is a huge lack of culture. It is, by far, the most uncultured place I've ever worked. There is also a serious penny-pinching mentality, even basic things like Christmas get-togethers are actively discouraged. This is even worse considering it is a remote-first company. For the first 2 years of my employment with Trustmarque, I had only seen team-member faces over Teams calls and meetings. The yearly pay-rises are actually pay decreases when taking into account inflation, and there is an arrogance within company senior leadership that one should be grateful for a 2% increase. For me though, the biggest drawback is the lack of excitement and progress within your career. Many times there is a "we'll take any work" approach, so you may find yourself working with antiquated technology. There is little by way of progress either, having spent over 2 years in the same role, I look around and recognise that, despite my best efforts, I don't see a place where I can move which would be considered progress. In fact, I have witnessed the company increase responsibility, give no indication of compensation, and demand you still generate the same revenue.

Being largely remote, there is a degree of flexibility.

Following the merger with Ultima, the poor culture and short-sighted management has got so much worse. The only thing senior management care about is the acid-ratios that will allow the PE owners to sell-on, now its achieved critical mass (pesumably because their PRP is linked to the relevant KPIs) They do the absolute bare minimum to be able to claim they care about the staff, but really its fooling nobody.