Company is doing layoffs while denying it - Member Experience Specialist Trupanion Employee Review

3.0
20 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are good

Cons

Company pillars are disintegrating and executives are actively denying layoffs while dozens of employees are laid off due to their role being eliminated completely.

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Trupanion Response
2y
Thank you for sharing your review. I am glad to hear that in your time with us, you enjoyed the compensation model and benefits package. If you would like to share feedback or insights regarding executive communication, please contact us at Corporate.Communications@Trupanion.com so we may share your feedback anonymously.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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