Supportive team, clear goals, merit based success - Anonymous employee Trupanion Employee Review

5.0
31 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid helpful training program, supportive teams, intentionally maintained and curated company culture, knowledgeable/helpful/actually-decent-people in HR, excellent healthcare/dental/vision coverage, free on-site daycare for kids of full time employees, free (decent) coffee, clearly set performance standards and goals posted for all positions. Want to know how to get a raise? That's published information. Want to know what positions are open? That's published information. Want to know how you are performing? They will give you clear consistent feedback. Think something can be improved? They want to know too and want it to get better.

Cons

Not many, to be honest. I will say that If you don't like desk work or have a fear of computers, this is really not the job for you.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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