Pros
...If doing relevant work, learning, and your career are not your priorities. I know that sounds cheeky, but I say this as pragmatically as possible. A lot of people actually don't prioritize these things, and want a clock-in, clock-out job where the overall potential of a company and expectations are low enough where you can get buy with minimal effort and care. Truecar compensation is fair, so are the benefits, so if this is what you're looking for, it might be a good fit. The nature of the work, being tied to the business that it's in (Dealers, cars), doesn't really present anything impactful, so it's pretty easy day to day within product and tech. There's nothing really meaningful to solve = not too hard on the brain. Benefits are pretty good, although they steadily took away perk after perk in my time there. Most recently I heard they locked down working from home, which by far was the best perk. Work life balance was really really good. Maybe too good due to the lack of interesting projects. Like a lot of companies with immature cultures, the best "Pro" tends to be that you and your coworkers suffer through the same experiences, and that ironically creates it's own benefits of working with empathetic people. If only that teamwork could be applied to something worthwhile...
Cons
In my time there, Truecar never really had a strong tech and/or product leader. It's currently being run by inexperienced acquihires from a smaller, less-relevant company that was going under. Unfortunately their poor decision making and lack of experience has painfully shown in a record number of people leaving. Record, numbers. I know you see/hear this a lot on Glassdoor for various companies with poor cultures, but in my entire career I have never seen such a voluntary exodus of talent relative to the size of the department/company. There's a severe... severe... severe... lack of consideration to diversity within management. Everyone is white, and everyone is within this inner circle of acquihires. Every... one. It's gotten so obvious, that even the other white people have been vocally uncomfortable about the optics of it all. It's evolved to the point where we used to just hopelessly joke about it, because what else can you do? As written in another review, it's a bad sign when your own HR department is writing scathing reviews about the company. I felt bad because i used to see HR people constantly behind closed-door exit meetings. I can only imagine how that wears you down to always have to bear the brunt of the poor leadership. No mobility in career. Titles at truecar do NOT indicate ability or aptitude. They're essentially awarded to coincide with whatever your pay scale is. I've seen VP's there only have 1 direct report, directors have none. While the CEO seems to have done a good job for what he was hired for and has generally received good ratings, at this point the lack of intervention to help fix the culture and leader issues for the other c-levels has to be factored into that opinion.
