Don't expect too much from a serving job - Server True Food Kitchen Employee Review

1.0
23 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Nice atmosphere Great coworkers Side work is easy when fully staffed

Cons

Management has gone downhill, the perks for working here was little to none and they somehow took that away. They would schedule for you to close late in the evening and then to open early the next day even though they "take work/life balance seriously" as advertised in their job posting. They would have you work through a double shift with no breaks, even when you have to close both shifts and you can see them enjoying their lunch in front of you. They don't respect people's request for time-off and good luck when you get sick or in an emergency because they would expect you to find someone to cover your shift. The customers are not any better, they are very particular with menu items and expect to be spoiled with accommodations and substitutions while they stiffed on the tip. Take home for tips are embarrassing after tip out. This job is more stressful than it should be when anyone can be a secret shopper, being weary of people's food allergies and intolerance, and catching up the menu because it changes every season. It's ridiculous to work for a business that offers a pot of gold that turns out to be fool's gold so don't let them fool you into believing otherwise.

Explore other reviews about True Food Kitchen

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management, good people. Fun environment

Cons

Not many cons honestly. Overall great

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True Food Kitchen Response
1mo
Thank you so much for your kind words! We are pleased to hear you enjoyed your management team and your work environment. We are committed to maintaining this standard and thank you for helping us grow!
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sociable company culture and slightly above average pay

Cons

Very corporate structure, especially at the quarterly reviews

avatar
True Food Kitchen Response
2w
Thank you for your review! We are pleased you enjoyed the company culture and felt fairly compensated. We're committed to maintaining this standard and continuously striving to make our workplace even better. We appreciate your feedback and thank you for helping us grow!
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