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Tropical Financial Credit Union

Is this your company?

This companies a Joke to work for-don't apply - Financial Specialist Tropical Financial Credit Union Employee Review

1.0
3 Oct 2015
Recommend
CEO approval
Business outlook

Pros

This is the absolute worst structured company to work for. Human Resources VP is a complete joke. The entire department hasn't a clue what the employees in the branches represent. Management has no clue of what there doing, employees are forced to teller in the branches which consists of shared branch credit unions who deposit and withdraw. Have to cold call and solicit businesses. Have to focus on car loans which consist of challenging credit report non members looking for a loan since they believe a credit union will help

Cons

This is the absolute worst structured company to work for. Human Resources VP is a complete joke. The entire department hasn't a clue what the employees in the branches represent. Management has no clue of what there doing, employees are forced to teller in the branches which consists of shared branch credit unions who deposit and withdraw. Have to cold call and solicit businesses. Have to focus on car loans which consist of challenging credit report non members looking for a loan since they believe a credit union will help them get financing. They don't want to any other business except the loan. Fee structure, constantly refunding fees. Management is clueless. Spent 60% of the time on the teller line when the position is for a financial representative. If I wanted to be a teller I would have applied for it. The pay is low no incentive payout structure for making goals. Only a corporate payout if the company makes goal and its unattainable. If you don't work your hours the HR takes it away from your PTO to make up for it, by the end of year you have no hours to go on vacation.

Explore other reviews about Tropical Financial Credit Union

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

* Great environment * Friendly Staff * Cheerful Members * Surrounded by excellent places to have lunch

Cons

Nothing bad to say at all.

1.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Member-focused mission Opportunities to learn credit union operations

Cons

Inconsistent internal communication Working at Tropical Financial Credit Union provided exposure to the credit union environment and member-focused lending. However, there are several operational challenges that make it difficult for employees to perform at a high level. Decision-making processes can be inconsistent, and internal policies often change without clear communication or alignment across departments. This can create inefficiencies in workflow, particularly in areas such as loan processing, underwriting expectations, and operational approvals. There is also limited transparency regarding management decisions and organizational priorities. Employees are frequently expected to meet aggressive production or compliance expectations while navigating procedural limitations that are outside of their control. Collaboration between departments could be improved. At times, teams operate in silos, which can lead to delays and frustration for both staff and members. - Operational bottlenecks that slow production - Limited transparency from leadership

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